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    Case Studies 

    Some of the world's largest companies use Dawn4J’s EBSP solutions to improve the quality of customer interactions through websites and through contact centers. They have deployed Dawn4J technology as web self-service applications, as solutions to optimize agent productivity in call centers, and as marketing applications to improve the online customer experience. The following case studies ranging from online banking, online credit application to financial solutions of core CIS system and profiles illustrate typical applications for Dawn4J’s Intelligent Search technology.