• Services
  • Overview
  • Professional Services
  • IT Staffing Services
  • Security Professional Services
  • Contact Center Custom Application Development
  • Custom Application Development Services
  • Education Services
  • Support Services
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    Home > Services > Overview

    Professional Services

    Dawn InfoTek Professional Services personnel provide world-class project management skills, industry expertise and technical know-how to ensure your implementation is planned, on time, and on budget. Our Professional Services help organizations plan for, design, implement, operate, and manage the right technologies to improve the way they do business. From security to contact center customer development to custom application development, we take the complexity out of IT solution management, so you can focus on running your business.

    IT Staffing Services

    If you want to build your organizational structure and technical infrastructure, Dawn InfoTek can help. We offer contract, permanent, and contract to hire staffing services who are experts in all areas of IT and development.

    Security Professional Services

    Protect your enterprise with Security Professional Services from Dawn InfoTek. We focus on the strategies, processes and technologies that help you meet security requirements and become compliant with applicable laws.

    Contact Center Custom Application Development

    Dawn InfoTek software consultants have contact center custom application development experience with Contact center integration (CTI), Self-service IVR using VXML, and CRM applications. We can design, build, and implement custom contact center software for your organization

    Custom Applications Development Services

    Dawn InfoTek’s Custom Applications Development Services creates new, custom applications, providing full lifecycle support throughout delivery. Your company receives the benefit of successful, high-quality applications without the hassles of learning curves and staffing.

    Education Services

    At Dawn InfoTek, our educational philosophy of "Learn by Doing" provides students the opportunity to implement the course concepts and ensures an understanding of the solution features, whether those students are IT professionals tasked with maintenance and enhancement of the solution, or end-user agents applying the solution to their everyday jobs.

    Dawn InfoTek delivers three types of training, depending on customer needs:

    Support Services

    Dawn InfoTek Customer Support is proud to deliver world-class support to demanding customers around the world, with two levels of service tailored to meet the special requirements of the Dawn InfoTek customer. All our services offer the same high level of technical expertise, effectiveness, and professionalism that are the hallmarks of Dawn InfoTek Support.