Junior Database Administrator
Responsibilities
- Provide on-site database and system support
- Monitor, collect statistical information and provide reporting on capacity and system performance
- Based on statistics, make recommendations to maintain and improve capacity and system performance
- Monitor the system, and act upon system and application automated alerts
- Perform diagnostics, testing, and troubleshooting of software, o/s, and database issues (ex. correcting the installation, configuration, or data problems)
- Plan and perform software installation, configuration, upgrade and patching
- Plan and perform database configuration, maintenance, upgrade and patching
- Perform and manage system and database backups
- Perform manual switch to redundant system/database components, in case of system failure
Must have skills
- 2+ years experience required providing technical support, covering database administration and operations including: monitoring, maintenance capacity, performance monitoring/planning and incident/problem troubleshooting and resolution
- 2 + years experience working with SQL
- Proven ability to write excellent technical documentation (for technical analysis mainly before and after testing purposes)- proven with recent 1-2 years experience
Nice to have skills
- Understanding of Help Desk tools and trouble ticket tracking processes
- Understanding of support agreements and their implied service level
- Jira, Confluence & ServiceNow
- Database Mongo
- Cassandra
Soft Skills
- Strong communication skills – written & verbal (will be speaking with various teams)
- Need someone willing to learn
- Quick to pick up on new things
Education
- Bachelor’s degree in a technical field such as computer science, computer engineering or related field required