Onboarding Project Manager
Responsibilities
- Attend daily customer onboarding meetings and proactively identify and communicate any blockers to external stakeholders via Customer Success and the relevant internal groups
- Collaborate with internal stakeholders to create and update project timelines in consideration of customers’ requirements and internal engineering capacity
- Assist Customer Success team with project triple constraint negotiations as needed
- Proactively manage project timelines and ensure critical path items are prioritized by product managers during sprint planning
- Actively maintain a backlog of customer specific requirements and ensure awareness and appropriate prioritization from internal stakeholders
- Embrace Agile methodology and handle scope changes efficiently
- Identify project risks and facilitate recommendations to improve the onboarding process
Requirements/Must Have Skills
- 3+ years of experience in a Project Management role and/or PMP certified
- Experience with any of the major cloud platforms, AWS preferred
- Knowledge or hands on experience of modern full stack and machine learning preferred
- Concise communication to both technical and non-technical stakeholders
- Proficiency with JIRA/Atlassian products and Microsoft Office Suite
- Strong analytical and problem-solving skills
Nice-To-Have Skills
- Related experience in the media industry is an asset
Degrees or certifications
- University Degree in Computer Science or related field preferred