Pega Campaign Developer

Job Type: Full Time
Job Location: Toronto ON

Pega Campaign Developer


  • Design and integrate customer decisions, segmentation and recommendation/decision logic to help elevate our customer’s experiences across channels and move to a personalized 1:1 customer journey
  • Apply Next Best Action design principles and build decision strategies using Pega application to execute and monitor marketing offers as well as coding using Pega Application
  • Document and implement business requirements to deliver key customer interactions across multiple channels
  • Analyze and synthesize data around campaign presentment and customer responses to identify trends, deliver key insights and business recommendations around a customer-first approach to driving acquisition and engagement
  • Act as an analytics generalist and liaison between analytics, technology, quality assurance, business stakeholders and channel partners
  • Provide subject matter expertise on customer contact and support data validation activities

Requirements/Must Have Skills

  • 1-2+ years of experience with Pega Marketing/Pega Decision Manager
  • 1-2 years+ of experience with Pega/JAVA coding
  • 1-2+ years of experience working with multiple business partners and delivery timelines
  • Certified with Pega Decisioning Consultant (PCDC)
  • Analytical background with a quantitative focus, such as statistics, applied mathematics, economics, computer science
  • Experience with relational databases and solid SQL skills (SQL Server, DB2, MySQL)
  • Demonstrated experience developing and delivering marketing communications in a multi-channel marketing environment an asset

Nice-To-Have Skills

  • Previous FI experience is a plus
  • Experience with targeted leads/campaign execution and segmentation an asset
  • Past experience in the financial sector or campaign analytics

Soft Skills

  • A high aptitude for problem-solving and a natural interest in understanding customer behavior
  • Strong quantitative skills
  • Self-motivated
  • High attention to detail

Degrees or certifications

  • Certified with Pega Decisioning Consultant (PCDC)
  • Bachelor’s degree in a technical field such as computer science, computer engineering or related field required

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