Pega Campaign Developer

Responsibilities

Design and integrate customer decisions, segmentation and recommendation/decision logic to help elevate our customer’s experiences across channels and move to a personalized 1:1 customer journey
Apply Next Best Action design principles and build decision strategies using Pega application to execute and monitor marketing offers as well as coding using Pega Application
Document and implement business requirements to deliver key customer interactions across multiple channels
Analyze and synthesize data around campaign presentment and customer responses to identify trends, deliver key insights and business recommendations around a customer-first approach to driving acquisition and engagement
Act as an analytics generalist and liaison between analytics, technology, quality assurance, business stakeholders and channel partners
Provide subject matter expertise on customer contact and support data validation activities

Requirements/Must Have Skills

1-2+ years of experience with Pega Marketing/Pega Decision Manager
1-2 years+ of experience with Pega/JAVA coding
1-2+ years of experience working with multiple business partners and delivery timelines
Certified with Pega Decisioning Consultant (PCDC)
Analytical background with a quantitative focus, such as statistics, applied mathematics, economics, computer science
Experience with relational databases and solid SQL skills (SQL Server, DB2, MySQL)
Demonstrated experience developing and delivering marketing communications in a multi-channel marketing environment an asset

Nice-To-Have Skills

Soft Skills

A high aptitude for problem-solving and a natural interest in understanding customer behavior
Strong quantitative skills
Self-motivated
High attention to detail

Degrees or certifications

Certified with Pega Decisioning Consultant (PCDC)
Bachelor’s degree in a technical field such as computer science, computer engineering or related field required

Pega Campaign Developer

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