Business System Analyst

Business System Analyst Responsibilities Works with key stakeholders within all business functions to align technology solutions with business strategies Gathers requirements from business units and translates those to programmers and developers Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation Demonstrates an informed knowledge of business functions to resolve problems and capitalizeContinue reading “Business System Analyst”

Automation Developer

Automation Developer Responsibilities Automated feature-level test development of Full-Stack UI and API The best practice for automation include overview for QA and DevOps and development Use the actual automation tools and help to enhance them. Contribute to the development of the company’s automated testing architecture. Collaborate with the team to develop effective test strategies Identify test requirements from specifications and map to testContinue reading “Automation Developer”

IT Financial Analyst

IT Financial Analyst Responsibilities Preparation of timely reporting and financial analysis of cost and forecast for all projects Preparation of monthly, quarterly and annually or any demanded report Conducting financial analysis to identify and report variances in actuals versus budgeted and provide comments from Project Managers. Preparing PowerPoint presentations as required. Following up and working closely with different project managers forContinue reading “IT Financial Analyst”

AI/ML Product Manager

AI/ML Product Manager Responsibilities Responsible for end-to-end delivery of AI/ML based automation offerings Develop a deep understanding of the needs, strategic objectives, and goals of Sophi and make sure the team is aligned with it and working on the highest priorities. Define and manage product backlog including new product features and ongoing feature enhancements, prioritizeContinue reading “AI/ML Product Manager”

Scrum Master / Agile Project Manager

Scrum Master / Agile Project Manager Responsibilities Work closely with product managers and technical leadership team to create long- and short-term plans, including setting targets for milestones, adhering to deadlines and allocating resources Organize and facilitate various Scrum ceremonies to empower the team to collaborate effectively and ultimately drive results Assist with internal and externalContinue reading “Scrum Master / Agile Project Manager”

Onboarding Project Manager

Onboarding Project Manager Responsibilities Attend daily customer onboarding meetings and proactively identify and communicate any blockers to external stakeholders via Customer Success and the relevant internal groups Collaborate with internal stakeholders to create and update project timelines in consideration of customers’ requirements and internal engineering capacity Assist Customer Success team with project triple constraint negotiationsContinue reading “Onboarding Project Manager”

QA Analyst

QA Analyst Responsibilities Collaborate with the Sophi QA team on building, maintaining and enhancing test automation framework and test suites Develop and maintain functional and integration test cases and test artifacts like test data, test cases and automated scripts used in SDLC Create high quality automation from grounds up to test and analyze potential vulnerabilitiesContinue reading “QA Analyst”

Dynatrace Specialist (Application Performance Management)

Dynatrace Specialist (Application Performance Management) Responsibilities Manage and maintain end-to-end performance for all applications, workloads and environments. Deploying and providing support to Application Performance Management tools, as well as firefighting production problems that are performance related. Analyze performance data and act on negative performance trends to identify root cause. Support and enhance the PCM systemContinue reading “Dynatrace Specialist (Application Performance Management)”

Splunk Specialist (Application Performance Management)

Splunk Specialist (Application Performance Management) Responsibilities Manage and maintain end-to-end performance for all applications, workloads and environments. Deploying and providing support to Application Performance Management tools, as well as firefighting production problems that are performance related. Analyze performance data and act on negative performance trends to identify root cause. Support and enhance the PCM systemContinue reading “Splunk Specialist (Application Performance Management)”

DevOps Engineer (Ansible)

DevOps Engineer (Ansible) Responsibilities Deliver proactive monitoring solution and remediation to reduce customer impact, MTTR, and unplanned outages. Implement Infrastructure as a Code delivery pipelines using CI/CD tools – Jenkins, Gradle, Git, Artifactory, Python Analyze performance data and act on negative performance trends to identify root cause. Support and enhance the PCM system as requiredContinue reading “DevOps Engineer (Ansible)”