AI/ML Product Manager

AI/ML Product Manager Responsibilities Responsible for end-to-end delivery of AI/ML based automation offerings Develop a deep understanding of the needs, strategic objectives, and goals of Sophi and make sure the team is aligned with it and working on the highest priorities. Define and manage product backlog including new product features and ongoing feature enhancements, prioritizeContinue reading “AI/ML Product Manager”

Scrum Master / Agile Project Manager

Scrum Master / Agile Project Manager Responsibilities Work closely with product managers and technical leadership team to create long- and short-term plans, including setting targets for milestones, adhering to deadlines and allocating resources Organize and facilitate various Scrum ceremonies to empower the team to collaborate effectively and ultimately drive results Assist with internal and externalContinue reading “Scrum Master / Agile Project Manager”

Onboarding Project Manager

Onboarding Project Manager Responsibilities Attend daily customer onboarding meetings and proactively identify and communicate any blockers to external stakeholders via Customer Success and the relevant internal groups Collaborate with internal stakeholders to create and update project timelines in consideration of customers’ requirements and internal engineering capacity Assist Customer Success team with project triple constraint negotiationsContinue reading “Onboarding Project Manager”

QA Analyst

QA Analyst Responsibilities Collaborate with the Sophi QA team on building, maintaining and enhancing test automation framework and test suites Develop and maintain functional and integration test cases and test artifacts like test data, test cases and automated scripts used in SDLC Create high quality automation from grounds up to test and analyze potential vulnerabilitiesContinue reading “QA Analyst”

Dynatrace Specialist (Application Performance Management)

Dynatrace Specialist (Application Performance Management) Responsibilities Manage and maintain end-to-end performance for all applications, workloads and environments. Deploying and providing support to Application Performance Management tools, as well as firefighting production problems that are performance related. Analyze performance data and act on negative performance trends to identify root cause. Support and enhance the PCM systemContinue reading “Dynatrace Specialist (Application Performance Management)”

Splunk Specialist (Application Performance Management)

Splunk Specialist (Application Performance Management) Responsibilities Manage and maintain end-to-end performance for all applications, workloads and environments. Deploying and providing support to Application Performance Management tools, as well as firefighting production problems that are performance related. Analyze performance data and act on negative performance trends to identify root cause. Support and enhance the PCM systemContinue reading “Splunk Specialist (Application Performance Management)”

DevOps Engineer (Ansible)

DevOps Engineer (Ansible) Responsibilities Deliver proactive monitoring solution and remediation to reduce customer impact, MTTR, and unplanned outages. Implement Infrastructure as a Code delivery pipelines using CI/CD tools – Jenkins, Gradle, Git, Artifactory, Python Analyze performance data and act on negative performance trends to identify root cause. Support and enhance the PCM system as requiredContinue reading “DevOps Engineer (Ansible)”

Project Control Officer – Project Management

Project Control Officer – Project Management Responsibilities Responsible for project finances, i.e. budgeting, actuals, variances, invoicing Provides support and reporting requirements for activities associated with project governance Responsible for recurring reporting i.e. governance, executive Responsible for the data and validation of reporting requirements Documentation, create document for project related activities, i.e. NIRA templates (risk assessments),Continue reading “Project Control Officer – Project Management”

Tech Navigator / Project Lead

Tech Navigator / Project Lead Responsibilities Manage the release cycle management activities (create release documentation and coordinate release night activities). Manage the incident ticket management queue on Service Now Manage project activities (project-related comms with project teams, participate in relevant meetings, refine related stories, … etc). Be able to read and understand Java and React-basedContinue reading “Tech Navigator / Project Lead”

DevOps Engineer (OpenShift)

DevOps Engineer (OpenShift) Responsibilities: Be part of a team that will work in providing engineering solutions for OpenShift and Docker Onboarding Nodes in OpenShift Cluster with a various business workloads Develop scripts for system automation Provide 3rd level support for infrastructure (If required) Work in close collaboration with development teams and provide technical leadership for projects on Container onboarding, server security,Continue reading “DevOps Engineer (OpenShift)”